Whenever you choose to switch to salesforce, the first step is to decide which edition befits your requirements the most. It is an important process to understand salesforce features, limitations, and pricing as one wrong choice may result in such consequences that can't be undone.
Reuters is looking for a Marketing Automation & Operations Specialist that will join the demand generation team. The role will support the implementation of multiple programmes using our marketing automation tool Eloqua to drive customer acquisition and retention. This role is a new, exciting position that will interact with multiple team members across the Marketing function.
Salesforce makes app development accessible for users of different tech proficiency levels, providing both advanced and point-and-click tools. Salesforce deployment usually takes a fraction of the overall implementation time but if done recklessly, it can entail unpleasant consequences. Any change deployed within a Salesforce organization can challenge the integrity of the entire infrastructure.
Pegasystems, which provides customer engagement software, has announced its acquisition of Qurious.io, Inc., a cloud-based real-time speech analytics solution for customer service teams. Terms of the deal are not being disclosed. Qurious.io's Software-as-a-Service (SaaS) offering uses speech-to-text, natural language processing (NLP) and emotion-detection capabilities to analyze the dialog within each customer service call and offers insights to agents.