Changing to Salesforce Lightning Experience can require a sizable investment for enterprise-level companies, but the functionality gained is well worth the investment. It’s so much more than a beautiful user interface – it actually improves how Salesforce users work and make decisions for organizations.
Salesforce slowly introduced Lightning Experience in Summer 2015 and held an official launch at Dreamforce 2015. Since that initial launch, Salesforce has released updates to Salesforce Lightning Experience three times each year: Spring, Summer, and Winter.
Salesforce Lightning Experience uses a component-based framework that is used for application development, which simplifies configuration processes for Salesforce users who lack the programming experience to build imperatively.
Salesforce Lighting Experience can be customized and configured with the click of a button rather than writing lines of code. Salesforce Classic, on the other hand, requires deep knowledge of coding to build customized solutions.
It makes perfect sense for current Salesforce customers who use Salesforce Classic to work toward implementing Lightning Experience as soon as possible, and the following six features are only a small taste of the enhanced functionality and improved efficiency Salesforce customers gain with Lightning Experience.
The Kanban view is exclusive to Salesforce Lightning Experience, and it’s become such a staple to many Salesforce users’ workdays. Salesforce users may think of the Kanban view as more of a workspace than a specific view within Salesforce records organized through user-selected filters.
Paths are available for the following objects in Salesforce Lightning Experience:
is the official name for Salesforce communities, which are strategic tools companies and organizations use to connect with customers and through shared portals on the Salesforce platform. With Salesforce Lightning Experience, are easier to create, implement, brand, and maintain than ever before.
Salesforce Experience Cloud communities offer a powerful drag-and-drop interface that allows Salesforce users to easily add new content and functionality. Salesforce Experience Cloud even offers templates to make creating beautiful communities easier than ever.
Salesforce Communities may be available in Salesforce Classic instances, but only companies using Salesforce Lightning Experience are able to use the full functionality that’s available for Salesforce Experience Cloud communities.
Salesforce email integrations may be available in Salesforce Classic instances, but only companies using Salesforce Lightning Experience are able to use the full functionality that’s available for Salesforce for Gmail or Outlook.
Customers, prospects, or donors who visit your website often have questions they’d like to have answered immediately. At the same time, many questions can be answered through chatbot technology thus freeing live agents to work with more in-depth website inquiries.
Salesforce Lightning Experience offers powerful tools that provide amazing insight and create efficiency in your Salesforce org, and Salesforce is making all future innovations in Lightning Experience. It’s here to stay, and it’s likely that all Salesforce customers will eventually make the switch from Salesforce Classic to Lightning Experience.
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