Salesforce, Talkdesk Build Up Industry Focus

The idea of vertical industry selling certainly isn't new, but the strategy is seeing a resurgence in the customer experience and contact center environment, as evidenced in recent unrelated moves by Salesforce and Talkdesk. Salesforce late last month introduced Salesforce Industries, an expansion and organizational consolidation of industry-specific clouds built on the Salesforce Customer 360 Platform.

FineMark Bank Enables eSigning for its High-Profile Clientele with DocuSign and Salesforce

The high-net-worth clientele of FineMark National Bank & Trust requires documents to be signed quickly and often. With professional athletes and entertainers among the company's extensive list of clients, the ability for documents to be signed virtually, from anywhere in the world, is an absolute necessity.

Salesforce Expands Work.com to Help Companies Get Back to Growth and Thrive in the...

New communication apps enable businesses to create safer in-person experiences and build trust with customers and employees Salesforce and Thrive Global partner to offer wellness resources to employees Salesforce, the global leader in CRM, announced a significant expansion of Work.com to help companies get back to growth and thrive in the new normal.

Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Mindsay's technology allows us to constantly improve and innovate. Their integration with Salesforce significantly boosts our agents' productivity and has cut down time to resolution. This allows us to better serve our customers, said Stephan Kramer, Customer Service Program Manager at Thalys Mindsay today announced the launch of its Customer Service Chatbot on Salesforce AppExchange, empowering companies to automate and enhance customer experience through conversational AI.

BrightGen Announces BrightFORUM on Salesforce AppExchange | News Anyway

BrightGen's customers in higher education can now benefit from the events management tool, BrightFORUM London October, 2020 - BrightGen today announced the launch of its events management tool, BrightFORUM, on Salesforce AppExchange. BrightFORUM was designed specifically for the higher education sector. Higher education establishments can manage their events in Salesforce and simplify the booking process with BrightFORUM.

Empower Non-profits CRM with Salesforce NPSP | jadeglobal

Read how Non-profits can benefit from Salesforce NPSP to transform their CRM operations. This highly customizable and free solution has some truly unique offerings to unleash Salesforce to your most significant advantage. What is NPSP? The Non-profit Success Pack (NPSP) is a package of a Salesforce CRM configuration which is freely available on AppExchange.

Empower Non-profits CRM with Salesforce NPSP | jadeglobal – gigminds

Read how Non-profits can benefit from Salesforce NPSP to transform their CRM operations. This highly customizable and free solution has some truly unique offerings to unleash Salesforce to your most significant advantage. What is NPSP? The Non-profit Success Pack (NPSP) is a package of a Salesforce CRM configuration which is freely available on AppExchange.

How Salesforce is Enabling Organizations to Tide Over COVID-19

COVID-19 outbreak drove every organization to ponder on - Now What? Some businesses were temporarily halted, while some like healthcare were pushed to until-now-unimaginable efficiencies. The other thing realized in unison was technology enablement where software and applications bridged gaps made by social distancing and stay at home orders.

SurveyMonkey Launches GetFeedback Platform

SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, launched its new customer experience (CX) solution, the GetFeedback platform. Announced at SurveyMonkey's inaugural customer experience event, the CX Impact Summit, the multi-channel offering is an easy-to-deploy, cost-efficient CX solution that helps organizations set up their CX program within days-not months-to quickly understand and act on customer insights.

Top Benefits Of Salesforce Appexchange Apps

Publish date: TOP BENEFITS OF SALESFORCE APPEXCHANGE APPS The top benefits of salesforce appexchange apps to increase the full potential of Salesforce CRM are: ⦁ It enables a business to implement events in a better fashion. Event planning has many issues and movable pieces with various systems & software involved.

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