10 Free Solutions from Salesforce Labs That can Enhance Your Experience Cloud Site

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Running a successful business relies on a number of factors, none more important than customer experience. Experience Cloud is the perfect way for you to connect with your customers and build a loyal community. You can create brand advocates, connect employees with partners, and so much more.

Yext Announces Yext AI Search for Salesforce Service Cloud on Salesforce AppExchange

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Yext customers can now benefit from the combined power of support and search platforms to deliver answers, streamline resolution, and improve customer satisfaction. Yext, Inc. the AI Search Company, has announced it has launched Yext AI Search on Salesforce AppExchange, empowering customers to transform the customer support experience for both agents and customers.

Increasing Speed to Lead with Round Robin Lead Assignments

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For inbound go-to-market motions, speed to lead, which we defined in our previous blog post, is probably the single most important factor in winning your customer. Organizations with high volumes of inbound leads need a fair, effective, and fast method to route prospects across their sales development representatives (SDRs), minimizing the time between a lead entering their systems and the prospect's receipt of a first response.

Shift Technology Announces Shift Claims Automation on Salesforce AppExchange, the World’s Leading Enterprise Cloud...

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PARIS and BOSTON, July 21, 2021 /PRNewswire/ -- Shift Technology, a provider of decision automation and optimization solutions for the global insurance industry, today announced it has launched Shift Claims Automation on Salesforce AppExchange, empowering insurers and agents with more opportunities to settle straightforward claims without involving claims handlers or loss adjusters.

Take Your Content Management in Salesforce to the Next Level

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Ever read a great book you just couldn't put down? That changed your life? That had to be read? You probably wanted to share it with your friends and family and shout its virtue from the rooftops. A great book will do that. Imagine, though, that this book was almost impossible to find.

Our Favorite Trailblazers: Nadina D. Lisbon

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Salesforce MVP Nadina D. Lisbon believes in the power of the Salesforce community and helping others along the journey - and not only does she talk the talk, but Nadina also walks the walk.

AI and Your Data: How to Manage Duplicates More Accurately and Prevent Future Creation

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Identical contact names, same phone numbers, alike emails - all these are cases for duplicate records. Duplicates have a very negative impact on businesses' data quality and operational success. They arise from a variety of sources including human error, legacy data, mass imports, tech stack integrations, and lead capturing CTAs.

Salesforce tools and third party solutions for data protection and recovery

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In this new article, we are talking about Salesforce tools and third-party solutions that can be used to protect your data and help when recovery is needed. The kind of data backup service that an enterprise need goes beyond the tools and features that Salesforce offers to its users.

The Industry-Specific Apps Built by Salesforce Accelerate Grow Graduates

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Salesforce Accelerate Grow is the AppExchange accelerator program for existing, growth-stage ISV partners who want to strategically align with Salesforce and grow with AppExchange. 19 AppExchange Trailblazers completed the 9-week program to craft their industry solutions and solve unique needs for Salesforce customers.

Algoworks – The Algorithm to Success | The Enterprise World

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Consultancy services are not only highly recognized but are very important as many companies who have started venturing into the world of business have to face very high competition and the existing companies always have an edge over the new ones in many ways.

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