AI at Your Service – InformationWeek

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Here's how artificial intelligence in customer service optimizes employee and customer experiences. Advances in technology are evolving at what feels like lightning speed. As organizations grapple with the changes brought on by 2020, many have turned to artificial intelligence to manage customer data and enforce new, more efficient processes.

Remote Customer Success Specialist Job at Upright Labs | Himalayas

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Upright Labs, the leader in multi-channel inventory management for second-hand inventory is hiring a Customer Success Specialist to support and delight customers. We make it really easy for second-hand retailers to manage inventory and sell online, everywhere. Our software, Upright Lister, processes thousands of items each month and has helped retailers sell millions in inventory.

Remote Manager of Technical Support Job at Apollo | Himalayas

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Apollo.io's mission is to help every business to fulfill their full market potential by connecting companies with amazing solutions with those who need them most. We've built a database of 250 million business contacts and 10 million companies, and our software helps sales and marketing identify and convert their most likely potential customers.

Remote Account Executive Job at Toggl | Himalayas

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Have you always wanted to be part of a bootstrapped tech company? Does the thought of working with a fully remote team of amazing individuals excite you? Do you have the drive to accelerate us on our path to becoming the world's largest and best time tracking tool?

Bake It Till You Make It

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As we start to come out of the third lockdown in the UK, blinking in the not so bright light of yet another overcast day, it's important to keep occupied. BrightGen have been pretty good at finding fun things to do, and the baking challenge returned for Spring.

Are Huge Tree Planting Projects More Hype than Solution?

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High-profile programs aimed at planting billions of trees are being launched worldwide. But a growing number of scientists are warning that these massive projects can wreck natural ecosystems, dry up water supplies, damage agriculture, and push people off their land.

Salesforce updates vaccine distribution tool ahead of surge

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Salesforce on Thursday released a free update to Vaccine Cloud users that enables preregistration for COVID-19 appointments to meet a coming sign-up rush as most U.S. adults will be eligible for their shots April 19. The Salesforce vaccine distribution system, released in January, now can accept preregistrations for COVID-19 vaccinations.

5 Reasons Why Cloud Compliance’s Salesforce Sandbox Data Masker is a Better fit for...

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Disclaimer: To all readers, please note that this not legal advice, nor is this coming from Salesforce. This is strictly my personal opinion and perspective as an Ex-Salesforce employee and experienced technologist working in the Data Privacy and Data Security space for awhile now.

Koa Club Spotlight – Cyril Treacy

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Cyril came to Salesforce less than a year after the company was founded. That means he has been at the company for over 20 years and is a proud member of the Koa Club. In his first role as a Support Manager, he was instrumental in helping to build out the the EMEA support team and launching our outsourced service model at the time.

How to open doors in your career through networking

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Rebecca Leder, a senior manager at Salesforce, shares her 'knock' method for cultivating professional relationships. Networking is often described as one of the most important parts of career progression, but what's the best way to navigate it? Rebecca Leder, senior manager for customer success at Salesforce, recently wrote a book on the topic.

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