The best security standards to keep your contact center up and running | Talkdesk

Business continuity has become a crucial topic for organizations in 2020. As the COVID-19 pandemic struck the globe, businesses were forced to migrate to a remote work scenario, many of them relying on cloud-based or cloud-native solutions to do so.

Business as Usual in a Global Pandemic? How Kohler Pulled It Off

Over its 147 years, manufacturer Kohler has seen a thing or two. This is why the team behind the world-class plumbing and furniture company was confident that, with the right mix of perseverance, ingenuity, and resilience, it could see off this crisis just like it has seen off others.

Salesforce Live: EMEA. Our Path Forward, Together

Maybe you've been balancing work-from-home with home-schooling your children. Maybe you've been adjusting to life far from your normal support network of colleagues and peers. Maybe you've been contorting yourself into awkward, quiet places to take calls, or convincing the cat to stay off-screen during video meetings.

Real-time Analytics News Roundup for Week Ending June 27 – RTInsights

In the news this week: Deloitte launches an AI institute and IBM, HPE, Salesforce, and Siemens introduce offerings to help businesses safely return to work. Keeping pace with news and developments in the real-time analytics market can be a daunting task.

6 ways to uplevel your IT career in the new normal

The phrase "new normal" is everywhere these days - both in our daily life and at work. This shift in the way the world operates will change the types of jobs needed and the ways businesses operate. When the economy starts to open up and businesses adapt to the new normal, the kind of jobs [...]

Backup and Recovery for Salesforce

Demand for enterprise resilience solutions is up during Covid-19. I had the opportunity to meet with Ori Yankelev, EVP of Sales for OwnBackup during IT Press Tour #35.

The Ground-Breaking, Emotional Journey of Digitizing Your Business Model (And How We Can Help)

If you're in a company C-suite in today's atmosphere, you know this "digital transformation" everyone is talking about is critical. But igniting this kind of change on your own is an entirely different story. You've probably seen many of your favorite brands make changes to their business models or services.

Ayesha and Steph Curry, Salesforce, to tackle hunger and farm waste with Bay Area...

While a growing number of families in the Bay Area struggle with food insecurity during the COVID-19 pandemic, and minority-owned farms grapple with excess waste due to mounting restaurant closures, an ambitious new Bay Area pilot program quietly launched last month with the goal of rapidly addressing both issues.

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