While using a software application If the end-user is facing difficulties like: “Read timeout error” “An internal server error has occurred,” and “Service unavailable” then it’s sure that you have some performance-related issues with your application. These performance issues affect user satisfaction, user experience, and the reputation of the application.

Now the question arises, do the Salesforce-based applications really require performance testing? Salesforce gives assurance that it will provide computing power and resources. But the fact is Salesforce apps may cause performance problems similar to any other platform. Performance testing ensures that the application runs properly and is stable under various workloads.

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What is Performance Testing?

Performance testing is to determine the system responsiveness and stability under the various workloads. It calculates the quality attributes of the system, such as scalability, reliability & resource usage.

Why performance Testing?

Prior to going live, the software should be tested for responsiveness, Speed, Scalability, and Stability under a variety of load conditions. If the application’s performance is not checked it can cause problems later on to the customers and can result in lowering the app’s acceptance rate. Performance testing tells about what has got to be fixed regarding performance before going live (mainly the issues faced under the range of load conditions).

Salesforce performance testing best practices

  1. Never perform load testing of any Salesforce.com service or feature without formal consent from Salesforce support. They may revoke your access and/or charge you service fees for the increased usage.
  2. Submit a case if you want to perform load testing to test the speed of your application using an automated tool. Read Salesforce testing FAQs before you start.
  3. If you have performance issues try to run a bandwidth simulation test on your firewalls, routers, and other corporate infrastructure to make sure they can handle the load.

Attributes

Speed: Determines whether the software responds rapidly.
Scalability: Determines the amount of load the software can handle at a time.
Stability: Checks that software is stable in case of varying workloads.
Reliability: Determines the software is secure or not.

Types

Load Testing: It verifies the software product’s ability to perform under anticipated user loads.
Stress Testing: It checks the system on its robustness and error handling under extremely heavy load conditions.
Endurance Testing: It ensures that the software can handle the expected load over a long period of time.
Spike Testing: It verifies the software Product’s reaction to sudden large spikes in the load created by users.
Volume Testing: It analyzes the system performance by increasing the volume of data in the database.
Scalability Testing: Software Product’s/application’s performance is calculated in terms of its ability to scale up or scale down the number of user requests or other such performance measure attributes.

Webner Solutions is a Software Development company focused on developing Insurance Agency Management Systems, Learning Management Systems and Salesforce apps. Contact us at [email protected] for your Insurance, eLearning and Salesforce applications.

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