Over the last few months, business practices around the world have changed. Face-to-face meetings have given way to video calls. Homes have become the new offices. And technology is not just a utility anymore, but a lifeline.

To talk through some of the trends and new opportunities, ETCIO and Salesforce hosted a virtual panel discussion onThe Side Effects of Disruption [https://www.salesforce.com/in/form/conf/etcio-paneldiscussion/?nc=7010M0000029hTsQAI&d=7010M0000029hTxQAI]. Moderated by Varun Aggarwal, Editor at ETCIO, the session touched on digital transformation, remote working, innovation, and cost optimisation in the context of the pandemic.

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The speakers included:

* Deepak Pargaonkar, VP Solution Engineering, Salesforce

* Kapil Mahajan, Group CIO, Safexpress

* Rajat Tyagi, CIO & CDO, PVR

* Sachin Gupta, President & Chief Information and Innovation Officer, Usha International

* Sushant Rabra, Partner, KPMG

Here are a few key takea…

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