At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description


Be a part of transformational change where integrity matters, success inspires and great teams collaborate and innovate. As the fifth-largest bank in the United States, we’re one of the country’s most respected, innovative, ethical and successful financial institutions. We’re looking for people who want more than just a job – they want to make a difference! U.S. Bank is seeking a Software Engineer who will contribute toward the success of our technology initiatives in our digital transformation journey.

As our CRM Technical Architect/Lead/Developer, you will uniquely contribute to US Bank’s Wealth Management organization. You’ll focus on designing and developing applications. You’ll be responsible for helping develop the architecture and implementation plan for our transition to Salesforce Sales and Service Cloud. You will bring a broad experience in CRM and your contributions will help US Bank increase productivity, realize efficiencies and increase profitable CS experiences. We’re looking for people who are passionate about the developing web-scale applications in the cloud.

Basic Qualifications Preferred Skills/Experience

  • 8 years’ experience developing CRM solutions, the majority with Salesforce.

  • 5+ years in a Salesforce development role, including Apex and Visualforce development, lightning web components and aura bundles.

  • Experience in lightning web components, aura bundles, SFDC APIs, SOSL, SOQL, SOAP or REST based web services, SQL, XML, and JavaScript

  • Certifications: Developer and Administrator is MUST; Advanced Developer or Technical Architect is preferable

  • Multiple full life-cycle Salesforce implementations with strong experience in Service Cloud.

  • Demonstrated experience with at least two large scale full life cycle of CRM solutions.

  • Expert level understanding of the Salesforce product suite, with an emphasis on Service Cloud.

  • Proficiency in Sales, Service, Communities, and Marketing Cloud

  • Hands on development and architecture experience with Sales Cloud

  • Experience w/ Publishing Objects in Salesforce to Salesforce * Experience developing applications to run in a large-scale environment.

  • Experience with CRM applications; specifically, Sales Force Service Cloud.

  • Strong demonstrated knowledge of Salesforce development, release management, code versioning best practices and deployment methodologies (including CI/CD).

  • Strong knowledge of CRM software quality assurance best practices and methodologies

  • Expert level experience defining the system architecture landscape. Ability to identify gaps between current and future state,

  • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting).

  • Strong demonstrated understanding of environment management, release management, code versioning best practices and deployment methodologies in a production setting.

  • Achieved relevant Salesforce certificates (Admin, Developer, Architect)

  • Experience integrating Salesforce with REST APIs and RESTful Web Services.

  • Ability to collaborate with stakeholders to define requirements, deliverables, and set expectations on tasks.

  • Have thorough understanding of OOP, design patterns, and enterprise application integration.

  • Ability to lead and mentor development team.

  • Experience working in an Agile development environment. Scrum experience preferred.

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting

EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

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